Company Info

Syndal Baptist Church
588 High Street Road
Glen Waverley, VIC, Australia
Phone: 398039144
Web Site:

Food Ministry - Cafe Supervisor


Job ID:



Glen Waverley, VIC, Australia 




Award Based per hour

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Post Code:


Employment Type:

Part time



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Job Description:

Syndal Baptist Church

Café Supervisor

  • Opportunity to shape your own role in a vibrant community
  • Exciting possibilities for growth
  • Suits a friendly, engaging and encouraging person
  • Dynamic team environment
  • Share God’s love to the wider community though the café
  • Ability to make a great coffee (barista experience) and hold a minimum Food Safety Certificate II

Staff Position Description

Position Title:
  Café Supervisor – part time (17 hrs per week negotiable)

Principal Function:
 To manage and develop the ministry of Cafe Salt Syndal whose vision is to be
• a ‘front door’ to the Church
• a meeting place or hub where conversations and friendships thrive
• a space where ministries can experiment
• in time to develop a catering arm for functions

Reports to:
  Director of Operations and Finance

Direct Reports:
 Cafe Worker (paid) and volunteers

Key working relationships:
 Director of Operations and finance
 Cafe Volunteers
 Office Manager
 Ministry Leaders

Accountabilities, Responsibilities & Duties:
1. Customer Service
• Be the pace setter in welcoming and connecting with both SBC and wider community like Jesus would
• Create a warm and inviting environment with great customer service, welcoming new & returning customer and building rapport with them and answering questions about wider church ministries.
• Responsible for the quality of food and service at the café including seeking ongoing feedback from customers, conducting reviews and implementing continuous improvement.

2. Operations
• Inspire, motivate, encourage and develop and roster Café volunteers.
• Developing teams, systems and processes for all aspects of café.
• Preparing shift rosters for Café volunteers and staff.
• Determining the menu and pricing for food and beverages
• Developing and implementing café policies and procedures in compliance to legal and local council requirements.
• Setting and maintaining standards for café staff and volunteers in all areas including customer service, coffee making, and consistency of quality of food.
• Liaising with suppliers and maintaining inventory including ordering
       supplies required for café.
• Responsible for keeping café area clean, neat and orderly.
• Making Coffee and serving customers when necessary
• Pre-preparing food for service, heating and serving food when necessary

3. Financial Management (in conjunction with the Director of Operations and Finance)
• Establishing and monitor the Café budget for wages, supplies, equipment and other expenses.
• Responsible for financial monthly review process, including profit and loss, cost control, expenses against income, expenses review.

4. Training
• Managing, mobilizing and motivating the café team including recruitment and performance feedback (as appropriate).
• Proving ongoing training all Cafe staff (paid and unpaid).

5. Marketing
• Determining the marketing and advertising plan for the café.
• Conducting timely review of marketing plan and its effectiveness.
• Authorising expenditure for purchase of food
• Ordering of food items for Cafe

Terms and Conditions:
• Part time - initially equivalent to 17 hours a week, with flexibility of increasing hours as café business grows.
• Remuneration approx. $28.00 / hour plus superannuation subject to schedule.
• 4 weeks annual leave in January.
• 2 weeks personal leave annually cumulative, but not paid out on termination.
• An initial three-month review in addition to a regular annual review and continuation in the role is contingent upon a satisfactory review
• The Cafe Manager is accountable to the Director of Operations & Finance

Job Requirements:

Ability to make a great coffee (barista experience) and hold a minimum Food Safety Certificate II

General Requirements of all staff:
Syndal Baptist staff are expected to share a commitment to, and need skills in, training, mentoring, communication and team building. In various ways each member of the team, empowered by God’s grace makes use of their God given gifts to contribute to fulfilling the mission of SBC to Present Jesus, Provide Nurture and Produce Disciples.
It is anticipated that you will:
• Be a committed, mature Christian.
• Love God and love people.
• Be disciplined and growing in personal and devotional life.
• Be a vision caster.
• Be a good delegator
• Be warm, genuine and compassionate.
• Be hard working.
• Be discreet and able to maintain confidences.
• Be honest.
• Be discerning.
• Be a great advertisement for SBC.
• Be in agreement with SBC’s doctrine, practice, values and behavioral expectations.
• Be professional and relational in interacting with people

To complete the tasks you will:
• Be an excellent organizer, planner, mobiliser, problem solver, equipper, encourager and trainer of others.
• Be a capable and competent team player and be able to build a team.
• Be a self starter who is solution focused.
• Have excellent people and interpersonal skills.
• Communicate clearly at 1-1 and group levels, directly, openly.
• Be professional and relational in interacting with people.
• Maintain direction, balancing big picture concern with day-to-day issues.
• Create and model a confident and positive atmosphere, where the team sees change as opportunities, and opportunities to stretch, take risks, create, contribute and learn.
• Be flexible, trustworthy and reliable, follow through on commitments, face reality and adjust to keep commitments.
• Hold oneself accountable to performance goals and have courage to raise the bar continuously.
• Celebrate success and learn from disappointments.
• Have a basic level of computer literacy.

You will:
• Have a great passion for SBC, its vision and mission.
• Work closely with and provide pastoral care to volunteers and staff in your ministry area.
• Be friendly toward, and supportive of, other staff members.
• Have a proven ability to work harmoniously in a team of staff and alongside numerous volunteers.
Send your resume to:
The Director, Operations & Finance