Christian Jobs Australia - Frequently Asked Questions

Job Seekers

Job Advertisers

Help

FAQ - 'Frequently Asked Questions'

If you are having difficulty with any area of our site you will find here a list of questions that our services help team are most often asked and you can read their answers to those questions. We continually strive to make Christian Jobs Australia more user friendly and effective and we value your input and suggestions. If you cannot find the solution to your query here, then please contact us.

Job Seekers

Q. I have searched but I can't find a job vacancy on the Web-site?

A. First of all make sure you have Java Script Enabled on your computer as this is required before the system will work (Most computers have this set on as default). You may also need to broaden your search as there may not currently be a job listed that meets with your search criteria. Try searching all jobs irrespective of industry or occupation in your location by entering 'your location' then entering 'full-time' and then 'any' in industry. If there are no jobs of interest on the site then let us notify you of any jobs that may be of interest to you by registering via our Job Seeker Centre.

Q. May I send you my resume so you can help me find a job?

A. No. Christian Jobs Australia does not hold or accept any Resumes. We facilitate communication between employers and job seekers by hosting and managing the website. The only way for you to use the site to get your resume to employers is by applying to a job advertisement on the site.

Q. Can I apply for jobs even though I live Overseas?

A.There is little point applying for jobs on Christian Jobs Australia unless you live in Australia and have permission to work in Australia. Most of the job vacancies advertised can and are easily filled by residents with no need for Employers to consider international applications. For information about living and working in Australia check out this link https://secure.liveinaustralia.com/

Q. How do I activate my Job notifications E-mail

A. When you register for job notifications you are sent an e-mail telling you how to activate your account. This process is to prevent anyone else from registering your details. You are asked to click on a link within the e-mail to activate your account. This link may not work in some cases (webmail such as hotmail may not allow the link) and it may be necessary for you to either copy and paste the link directly into your browser or paste the information into the confirmation window on the site. You will know this has been successful as the link will take you to a webpage where you can then select the location and industries you want to be notified about.

Q. How can I be sure if my New Job Notification Account is active and has been setup properly?

A. To make sure that your account is active and working try to log in to your account, just follow the 'Job Seeker Center' link on the front page where you will find the login, enter in the e-mail you registered and the password. If you can login then you know you are active, whilst you are there check that you have selected the location and industries of interest to you. Make sure you have Java Script Enabled on your computer as the login process requires this to work.

Q. How do I change my 'New Job Notification' preferences?

A First of all make sure you have Java Script Enabled on your computer as the login process requires this to work (most computers have this set on as default) then got to the 'Job Seeker Centre' enter in the e-mail you registered and the password you selected and you will be taken to the page that will allow you to change your selections.

Q. What do I do if I can't remember my 'New Job Notifications' password?

A. The site encrypts passwords so we do not have access to them. If you forget your password you will need to visit 'Job Seeker Centre and click on the 'Lost Password' link then enter your email address and a new password will be e-mailed to you.

Q. I get sent job notifications via e-mail but when I click on the link it doesn't work?

A. This link may not work in some cases (webmail such as hotmail may not allow the link) and it may be necessary for you to copy and paste the link directly into your browser.

Q. Is there any charge or fee for registering as a Job Seeker with Christian Jobs Australia?

A. No. Searching for a Job and registering for e-mail notifications is free.

Q. How can I be sure that my e-mail and any other information that I disclose is secure?

A. We go to a lot of trouble to secure information in our databases and keep all information on a secure dedicated server. The information gathered is only ever used by Christian Jobs Australia and will never be released to a third party. However, while Christian Jobs Australia takes all due care in ensuring the privacy and integrity of the information you provide, the possibility exists that this information could be unlawfully observed by a third party while in transit over the Internet or while stored on Christian Jobs Australia systems. Christian Jobs Australia accepts no liability should this occur. More about this can be found by reading our privacy policy.

Q. Why aren't I receiving your E-zines even though I have subscribed?

A. Some public and free e-mail services such as 'hotmail' may block e-zines so if you don't receive a confirmation or your monthly e-zines stops we suggest you register using a different email address. We suggest you also check that your e-mail is working correctly and that your inbox is not over quota.

Advertisers

Q. I would like to place a job advert what do I need to do?

A. The first step is to register as an Advertiser. Once you have registered by filling in the required fields you will then be taken to your control center where you can post advertisements, edit advertisements or edit contact details etc. Once you have registered you can use the email address in the control center to send us your copy and we will happily post your advertisements on our system for you.

Q. Why is the system is not letting me register as an advertiser?

A. First of all make sure you have Java Script Enabled on your computer as the login process requires this to work (Most computers have this set on as default). Then there are a number of critical entries that you need to make sure are correct so as to allow your registration:

Make sure your username is longer than 5 and less than 20 characters in length and it is a combination of alpha and numeric characters only (do not use spaces in your username).
Make sure your password is longer than 6 and less than 15 characters and is a combination of alpha and numeric characters only. Be aware that the password is case sensitive but the username is not.
Make sure that you have filled in all the required fields, the required fields are marked with a *.
The system may reject your registration if it already has the same username in its database so you may need to change your username or add some numbers to it.
Finally to register you will have to click on the boxes at the bottom saying you have read and agree with the terms and that the information you have provided is true to the best of your knowledge and you have the authority to register your organisation.

Q. Why is it saying that I have an 'invalid username' when I am using only alpha and numeric characters between 5 and 20 characters in length as stipulated?

A. Make sure there are no blank spaces at the beginning, in between characters, or at the end of the username.

Q. Once I have registered how do I post an advertisement?

A. On the successful completion of registration you will be automatically taken to your own 'Advertising Center'. This is where you can post/edit advertisements, view your invoices, edit your profile etc.. To get there again after you have logged out you enter your username and password in the advertiser login box on the front page (Your username and password would have been e-mailed to you when you registered).

Q. Can I save my Advertisement without Posting it? (Saving Drafts)

A. As writing an advertisement whilst online takes a bit of time it is wise to save it as you go in case you get disconnected before you are finished so you will not lose all your work. At any time you can save your draft by clicking on the 'Save Draft' Button found at the bottom of the page where you write your advertisement.

Q. I am not sure what Industry/Occupation to use for my advertisement.

A. It is not as important to match industry/occupation to your role as it is to match it to the type of job seekers you want to view your advert. For example, you may have a sales role that also requires certain technical skills. The category you choose will depend on whether you want sales people to apply or technical people to apply for the role. If you want both then you may like to consider placing more than one advert and covering multiple categories. If you would like some help with this please contact us.

Q. Why is the system not letting me post an advertisement?

A. Check that all the required fields * have been filled in. Make sure you have not exceeded the limit of allowable text for each field.

Q. What do I write in my advertisement?

A. What you write is crucial to maximising the effectiveness of your advertisement. We suggest you make it honest, eye-catching, appealing and informative. Think about what you would want to see in a job advertisement. Try and avoid the temptation of just copying a position description. If you would like us to write your advertisement for you using a job description e-mail it to us using the e-mail address at the bottom of job advertisement placement page and we will write and place the advertisement for you. (There is no additional charge for this).

Q. What is the cost of placing an advertisement and how do I pay?

A. See here for our current pricing policy When you post an advertisement to the system the system will automatically generate an invoice and e-mail it to you. This invoice is also viewable via your 'Advertising Control Center'. Registered advertisers are given 7 day accounts with Christian Jobs Australia and can choose to pay via direct debit, cheque or credit card. You can purchase and run just one avertisement or you can select a package of advertisements or buy a subscriber account.

Q. What can I expect in terms of results from my advertisement?

A. Results vary greatly depending on 'Location', 'Job Type' and 'Industry'. The reason for this is that the internet being an emerging technology is not a tool utilised by everyone and statistics show that office workers use the internet more often than outdoor workers, however the gap is narrowing. On average you can expect that your advertisement will be viewed 1,000 times within 30 days. Most applications you will receive will be from Christian Church goers as this is where our service is advertised mostly. Applications may come to you via e-mail, fax or by phone and we have no way of monitoring applications that are not made via our system. Often Advertisers remove their advertisements prior to the 30 days because they fill the position.

Q. How can I be sure that the information I provide about my organisation is secure?

Q. I can't find the link in the advertising control panel to post a new advertisement?

A. In some cases some anti-virus and pop-up blocking software such as Nortons removes this link from view. You will need to either re-configure your settings or disable your antivirus software so as you can see all the links in the control menu.