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Company Info

The Green Goanna Pty Ltd
PO Box 312 BLAXLAND NSW 2774
NSW, Australia

Phone: 0298977551
Web Site: www.greengoanna.com.au

Company Profile


Customer Service Manager


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Job ID:

18246

Location:

CLYDE, NSW, Australia 

Category:

Automotive/Mechanical, Engineering/Oil/Mining, Sales/Customer Service, Transport/Logistics, Warehouse/Distribution
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Job Views:

295

Post Code:

2142

Employment Type:

Full time

Posted:

21.04.2017

Listing Logo:

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Job Description:

ABOUT THE ROLE
The Customer Service Manager is responsible for satisfying customers’ requests through the operation and management of the Customer Service Desk, deliveries and other service aspects of the business of Green Goanna.

ABOUT GREEN GOANNA
Green Goanna is a family business with over 23 years’ experience in the oil industry. We supply to large industry, small contractors and individuals. Our small team of people are skilled and experienced in all facets of the business. We are looking for someone who will fit into our team and has the training and experience to contribute to the growth of the business through sales and customer service. Our business is steadily growing and we want someone who will enjoy the challenge ahead.

AREAS OF RESPONSIBLITY
  • Management of Daily Sales and Deliveries and staff.
  • Management of Customer Service Desk and Service Jobs
  • Management of End of Day procedures and Emergency Call out of hours.
  • Liaise with Accounts and support Purchasing function and staff.
  • Management of Motor Vehicles and equipment.
  • Management of Waste and WHS Risk Assessment.

Job Requirements:

To be successful in this position you are outcomes focused and a real people person with good time management and planning skills. Being proactive and forward thinking is essential and the ability to manage counter and telephone sales in a busy office environment. You will be a team player and willing to get your hands dirty with manual handling of stock.
 
ESSENTIAL EXPERIENCE
  • Experience in sales and customer service eg counter sales, spare parts.
  • Management experience.

ESSENTIAL SKILLS & ATTRIBUTES
  • Driver’s license including manual transmissions.
  • Competent computer skills.
  • Working knowledge of a basic accounting system -MYOB or similar.
  • Intermediate competency in MS Office in Word, Excel and Outlook.
  • Good communication skills both verbal and written.
  • Competent English skills including reading, writing and listening.
  • Attention to detail with the ability to follow through and complete tasks in the required time.
  • Able to multi task.
DESIRED ATTRIBUTES, EXPERIENCE & SKILLS
  • Tertiary or trade qualification in mechanics or engineering or associated field.
  • Previous mechanical trade, machining, maintenance or manufacturing experience.
  • Forklift license.
SALARY
Based on education, skills and experience.

RESUME
Please send your resume and a covering letter to
jobs@greengoanna.com.au
Successful applicants will be contacted for an interview.



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